Consumers wanting to avoid financial fraud now have a secure and easy-to-remember phone number to contact their banks on in order to avoid painful scams. It could prove to be the safest way for many to contact their provider if they have suspicions and concerns about their accounts, or even if they're struggling to find a customer services number.
Stop Scams UK and Global Cyber Alliance have today launched the UK-wide 159 call service, which is designed to guarantee consumers a safe route to contacting their banks.
The scheme is urging people to "stop, hang up and call 159" to check calls are for real. The idea is to help those who believe they have been contacted by scammers claiming to be their bank, or by fraudsters who encourage them to transfer money.
According to Stop Scams UK, criminal gangs stole over £470 million from individuals and small businesses last year by pretending to be a bank or other service provider, encouraging consumers to falsely make a payment or transfer money. See our 25+ ways to stop scams guide for what to look out for, how to protect yourself, and what to do if you're a victim of a scam.
